car hauler – CarShipIO Blog

How To Find New Loads – a Car Hauler Load Board Guide to finding work

Are you a car hauler that wants to get as many loads as possible from various car hauler load boards? Are you very confused about where to find car carrier loads or where to start in hauling cars?
Believe me or not this is the paradigm the majority truck drivers have when they get a huge PETERBILT TRUCK with 4-10 car hauler trailer and are obsessed with making a lot of money. Every trucker knows that the more cars you deliver and the more distance you can haul while fully loaded with cars, hauling good paying loads, the more money you can invest back into your in your car hauler owner-operator business. Let us break down exactly what you can do as an owner-operator or small start-up company in car hauling to find loads to ship cars across U.S. Here is a List of Top 9 Auto Transport Load Boards and Brokers you need to know when starting up as a car carrier.

The first thing you should consider is to check out this online auto transport load board for vehicle transportation. Central Dispatch, is considered the U.S. largest B2B (business to business) car hauler load board for professional car shippers because they connect a lot of dealers, shippers, carrier, brokers at the same time. If you want a VOLUME, go to the carrier section on Central Dispatch and keep your trucks busy!

MetroGistics metroloads.com

One of the top brokers with great selection of decent paying loads from dealers, ports, rail yards and other sources available at MetroLoads

1Dispatch readylogistics.com

1Dispatch (Ready Logistics) is the auto transport load board for carriers that puts an accent on qualified companies who meet insurance and different strict safety requirements. I also assure that you will very rarely leave empty from the amount of loads they make available to the carrier network.
Ready Auto Transport is definitely a top notch marketplace for carriers and building relationships in the auto transport industry.

CarsArrive carsarrive.com

A top auto transport load board in the business of car carriers is Cars Arrive. Woking with Adesa Auto Auction, when you get with them you will have options with a vast amount of loads. The process is fairly simple, you get an ID, that will allow you take loads from the cell phone and receive automatic dispatch fax and a type of release form. CarsArrive is a trusted environment for an auto transportation industry, you get paid and secured for your loads.

ACV acvauctions.com

Online auction platform that allows dealers to buy cars right of the other dealers lot without taking the cars to a physical auction. Quickly become one of the top 10 sources for new loads for car haulers. ACV has a good number of local and regional work predominately in the north east

Ship.Cars ship.cars

Montway is also one of the largest auto transport brokers with a network of 10,000 car hauling carriers. Shipping prices are upfront and transparent here. Montway is also in the business from 11 years with a lot of success in the industry, true shipping ninjas. They are not known for the best prices but they have a lot of trust from auto carriers. Always take time and research a bit what you need in terms of your business. This will pay off a lot for long-term.

United Road Auto unitedroad.com

Another one is the United Road is the largest broker with its own fleet of trucks, also has nationwide network and of over 3,000 car shippers and auto transport load board that offers hundreds of thousands of vehicles to move each month, basically they have other possibilities to find that load that matches your expectations with common email blasts and local specials. UraAutoLoads load board interface is a bit complicated and outdated but volume is there.

Reindeer Logistics reindeerauto.com

Reindeer has a carrier network with some strict professional industry rules such as documentation, communication through the entire shipping process, strick ETAs for timely pickup and delivery, customer service. Reindeer Auto Relocation Network has a system and relationships with thousands of carriers companies. Check the carrier login section on their website and you can hop on the Reindeer Logistics auto transportation load board.

CarShipIO Marketplace carshipio.com

Check us out at Car Ship IO is a new generation software with powerful business tools for both auto carrier and auto transport broker businesses. CarShipIO has a growing Auto Transport Marketplace, a Digital Auto Transport Load Board with :

Fully electronic car hauler load board with easy signup
No Hassle of calling every single time to get a load and waiting for a callback.
You can request and self-dispatch loads from brokers and it is very easy to do.
Support and training to understand the load board and overall platform is always provided
Quality high paying per mile Loads
Quality relationship with different types of parties
Fully integrated with a carrier software and driver app
Updates and improvements on a weekly basis

CarShip IO is always a great place to start out the journey of car hauling, as we bring you our “know hows” to to meet your “how-tos”, greatly improving many outdated processes and of auto transport industry with information, technology and ingenuity is what we are all about. Thank you very much for having an interest in CarShip IO !”

How to Avoid False Damage Claims

False damage claims can be a major concern for car haulers, as they can lead to financial loss and damage to your reputation. Here are a few tips to help you avoid false damage claims when transporting cars:

Document the condition of the vehicle before transport: Before you begin transporting a vehicle, document the condition of the vehicle with photos and a written description. This will provide evidence of the vehicle’s condition and can be used to refute false damage claims.
Use a bill of lading: A bill of lading is a document that details the condition of the vehicle at the time of pick-up and delivery. By having the customer sign the bill of lading, you can protect yourself from false damage claims by showing that the vehicle was inspected and accepted by the customer in the condition it was in at the time of pick-up.
Communicate with the customer: Communicating with the customer throughout the transport process can help prevent false damage claims. By keeping the customer informed of the vehicle’s whereabouts and the estimated time of delivery, you can often address any concerns they may have before they become a bigger issue.
Invest in GPS tracking: By using GPS tracking, you can monitor the location and movement of your vehicles, which can provide valuable information in case of a false damage claim.
Invest in surveillance cameras: Having cameras on board your transport vehicles can also help prevent false damage claims as it will provide you with a visual record of the vehicle’s condition during transport.

To avoid false damage claims when transporting cars, one can document the condition of the vehicle before transport, use a bill of lading, communicate with the customer, invest in GPS tracking, invest in surveillance cameras and train the drivers to be extra careful and document any damage or issues during transport. This will provide evidence of the vehicle’s condition and can be used to refute false damage claims.

As a car hauler, false damage claims can be a major concern. Not only do they lead to financial loss, but they can also damage your reputation. Protect your business and safeguard your finances with these essential tips to avoid false damage claims:

Document the condition of the vehicle before transport
Use a bill of lading
Communicate with the customer
Invest in GPS tracking
Invest in surveillance cameras
Train your drivers

Don’t let false damage claims slow down your business. Implement these strategies to ensure the smooth operation and protection of your car hauling business.

7 reasons why 1 in 2 new auto carrier companies are out of business in the first year

At CarShipIO we interact with thousands of new and existing carriers every month, and we see some not so encouraging trends with newer car hauling companies that unfortunately make the same mistakes of not realizing few key points on time and not starting their new business on the solid foundation right from the begging, as a result as many as 50% of newly created auto transport carriers are going out of the business in the first year, 70% in first 24 months.

Here are some issues New Car Haulers face:

NEW BUSINESS AND NO EXPERIENCE.“With Greater Power, Comes Greater Responsibility” When a driver opens a new company, they are new to the business and are trying to find out for themselves what is right. It’s too complicated for the driver to keep things together by themselves. Sometimes they have friends/partners who may help, typically it may be a wife/girlfriend or relative, but they also don’t have experience. Even new owner-operators who have years of experience being a driver for other companies, fall short in realizing all the unknowns of being a company owner and not just a driver for yourself.
TRYING TO MANAGE EVERYTHING BY THEMSELVES.Every new company receives thousands of calls from people who are trying to sell them over the phone or email. Many get “official-looking” forms with warnings urging new carriers to pay/subscribe to something they are tricked to think they need. Car haulers get scammed and as a result, don’t know who to trust, they shut down and may miss or ignore products or services that will make night and day difference in a day today. Refusing dispatcher, while not having great dispatch or communication experience and load planning and billing process, not knowing PVM rate may result in doing a lot of extra work but not getting paid enough.
COMMUNICATION.Communication is KEY to a successful operation, but most new car haulers do not realize it for years if they are lucky to stay active that long. Every car hauler signs up with Central Dispatch and realizes that he is wasting too much time on booking loads that he should. Communication is a big-time leak here if they don’t know the rules of the game. Besides calling, texting to book a load, the driver needs to communicate with a broker/shipper about ETA, status updates, missing or bad information, and payment. Lots of carriers ignore and do not pay proper attention to communication, which reduces the chance of them getting repeat business and some of them may even get a bad rating despite doing hard work, delivering cars on time. You may think it is not fair, but Shippers want to work with professional companies and drivers that are great at communicating, which can save shippers a lot of time, eliminate errors, and in turn allow shippers to provide better quality service to their customers.
UNORGANIZED DISPATCH PROCESS.When companies start getting more work, they realize that each broker has its own rules, instructions, and requirements. Managing all of that in Gmail or text messages is a lost battle. They will many times lose time and money because of missed documents or not paying attention to details in instructions. What will you do if a broker calls and asks for a picture of the vehicle that was delivered a month ago, because of a damage claim, or not delivered claim, but you never documented delivery with pictures, or took a pic and sent it to your wife, and she recently upgraded her phone and all the photos are gone. Now you both look unprofessional. What if you’re missing a VIN number or completely ignored brokers’ instructions on pickup, or what needs to be collected at pickup, or how to submit billing, all of this will add up in wasted hours and extra miles, without getting paid extra for it.

WRONG PAYMENT STRATEGY.

Many new companies choose to not bother with billing, as they do not have a process and that seems overwhelming, plus they are afraid of not getting paid or paid on time. While it is true that a $1 today is worth more than a $1 tomorrow, and it’s easier to get COD payments, when a new carrier chaises just CODs that may not be smart overall. When a driver takes just COD loads they typically get paid 5-15% less and will have more dry runs or running with empty spots on the truck longer just to take another COD load. Why? Because it may be hard to find another COD load in the same area/route. Plus, sometimes CODs turn out to be not CODs, but some version of quick pay was not communicated well or changed last minute and the driver needs a way to handle that. Going with a Factoring company is an escape for many until they realize that now they have to do more paperwork and communicate yet with another company, that takes 2-10% fee and still does not pay you 100% of your owed money. In reality, many drivers do not get full use of 100% of the Cash they collect right away anyway, and just end up driving around with cash before they make a stop at the bank, as most of the bills and payment are not paid in cash anyway, so it’s more of a peace of mind, knowing that you got paid, not something that is more efficient for the business when you consider the use of funds, getting paid less, and having less loads to choose from.

ELD for Car Haulers

Car haulers, this subject already sounds pretty familiar to every motor car carrier that’s thinking long term in the industry. Here are some insights you need to know directly from FMCSA about the ELD rule.

ELD is used by commercial drivers with the requirement to prepare:

HOS – Hours of service
RODS – Records of duty status

ELD needs to also be certified and registered with FMCSA, along with having supporting documents for drivers/car carriers required to keep in the truck. So, beginning on December 18, 2017, a driver using an ELD must have an ELD information packet onboard the commercial motor vehicle (CMV).

Speaking about it, an ELD can be on a smartphone or other wireless device if the device meets the ELD rule’s technical specifications. Data Storage: For six months, a motor carrier must keep both the ELD Records of

hours services data
a back-up copy of that data on a separate device

The car carrier must ensure that these records are stored securely to protect driver privacy. An ELD automatically records the following data elements at certain intervals:

date
time
location information
engine hours
vehicle miles
identification information for the driver
authenticated user
vehicle
motor carrier

Location data must be recorded by an ELD at 60-minute intervals when the vehicle is in motion, driver powers up and shuts down the engine, change duty status, and indicates personal use or yard moves. Also, keep in mind that an ELD must automatically switch to driving mode once the commercial motor vehicle (CMV) is moving up to a set speed threshold of five miles per hour. As a result, the in-motion state must not be configured greater than five miles per hour. The vehicle will be considered stopped once its speed falls to zero miles per hour and stays at zero miles per hour for three consecutive seconds.

Guess what else?
The ELD must convert automatically captured vehicle position in latitude/longitude coordinates into geo-location information that indicates the approximate distance and direction to an identifiable location corresponding to the name of a nearby city, town, or village, with a State abbreviation.

Engine synchronization CMV – ELD
An ELD must be integrally synchronized with the engine of the commercial motor vehicle (CMV). Engine synchronization means monitoring engine operation to automatically capture the engine power status, vehicle motion status, miles driven, and engine hour

Vehicle performance? Not really.
Yes, the ELD rule allows but does not require, warning or notification to drivers when they are nearing their HOS limits.

Data export from ELD

Since all ELD data file output will be a standard comma-delimited file, a driver may import the data output file into Microsoft Excel, Word notepad, or other common tools. A driver will also be able to access ELD records through a screen display or a printout, depending on the ELD design.

Bluetooth Feature
If the driver is using a “local” ELD with Bluetooth capabilities, the authorized safety official will activate Bluetooth on his or her computing device and the driver will initiate the Bluetooth electronic transfer of the data from the driver’s ELD to the safety official’s computing device. The official will provide a Bluetooth pairing code for the driver to enter into the ELD for the data file transfer. Here’s a cool list you can review – ELD’s Compliant List
The plug-in device to your truck’s ECM communicates the relevant data to software on your smartphone — the software enables the log to work, likewise electronic pre-trip/post trip inspection reports. The ECM plug-in communicates with your smartphone, as with many others, over Bluetooth, and guiding smartphone apps are currently available on both iOS and Android platforms. Administration of the data is done through a web-based software program users create a unique account.
Most ELDs pair an engine-connected relay with another device, often an operator’s smartphone or tablet, hence the common BYOD (Bring Your Own Device) designation. For such devices, some contain a cellular connection within the engine-connected relay, some don’t. For those that don’t, generally, extra costs incurred for data-plan charges on a smartphone are not reflected here.

Just a quick overview for car haulers: We’re covering just new industry information so that every single car hauler out there can read it and get a general idea – for full in-depth explanation of specific cases feel free to visit FMCSA for sure.

Auto Transport Dispatcher – Save Time and Money Guide

How to save time and money as an auto transport dispatcher?

This specific post is related to a ton of auto transport dispatcher out there that want to improve their daily operations by focusing on these key indicators:

Time
Organization
The Process of Load Management
The Process of Trip Management
Documentation if necessary – BOL, Invoicing, Inspection Review, Contracts, reports

First of all the most important asset in the every single business out there is managing your time – and if you’re not owning time as a dispatcher, and time is owning you – then the truth is that work is going to overwhelming and stomp you on daily basis. Mastering this core asset will help you focus on:

Actually staying connected with your customers and drivers
Spending more time to find quality of work you have for the company/companies you’re working for
Having more time will open up business opportunities that you’re ignoring because of your stomped scheduled

An auto transport dispatcher is going to work on daily basis with different loads big brokers out there, big load boards to find loads for the drivers. They always need to get that dispatch sheet from 10+load boards in different formats and manage them all together – the amount of paperwork gathered is insane and not organized in the proper way.
That’s where a load of time is wasted. Manually checking in the load boards, requesting the dispatch sheet via the email/load board, going back to save, going into your email to send it to the drivers, checking with the driver if he received it, calling him 3+ times, then checking if he got the correct load number, pickup and delivery information. Sending the BOL, and invoices is another one – an auto transport dispatcher can send typically other 20+ of those a week. That’s actually near thousands of transport documents in a year – think about how much time you need to spend on to perfect and check that paperwork every single time.

What if someone told you can save all that time for your right away and you can actually focus on bring more loads to the drivers – as that is what you’re getting paid for? Would you consider it as an auto transport dispatcher? I bet yes!
So if you want to change it, here’s a framework that you can use that we developed in our system CarShipIO for auto transport dispatchers:

Imagine yourself uploading all dispatch sheets in one single place from all the loadboards out there, and big brokers ( there are more than 20+ out there in the auto transport industry).
Dispatching it right away with just creating a organized trip for all your drivers, will loads, vehicles, miles, addresses, customer information, ability to edit the load, add more loads, delete the loads.
Everything is integrated with a driver app on the driver end, and he sees all that info without any information slippage. They have the ability to do everything they need, inspection, electronic bill of lading, change status of loads so the auto transport dispatcher and customer sees it, add vehicles to a load, automatically scan vin code, add expenses.

The real benefit is saving your time, your driver time, your company times, your customer time, and the receive time with everything being organized around the concept of load, trip, driver.

We highly recommend trying it out as we believe time is going to be single biggest asset out there for you – read more info here.

By our average calculations saving 5K $ by using the system on yearly basis is very welcome for your business.
Sign-UP here, use it and get that benefit.

Car Hauler BOL and eBOL

Nowadays car haulers do a lot of paperwork, one of them is the BOL.

A Bill of Lading (BOL) is a document that is related to the auto transport business. Another definition is a legal document issued by the carrier company that will be given by the driver who meets to pick up your vehicle. The Bill of Lading is emitted at the pick-up time, it will serve as a receipt of your vehicle getting picked up and as a contract regarding the transport of your vehicle.

The general information for the BOL will be:

Origin and Destination of the Vehicle
Dates and Time
Vehicle Make, Model, Year, VIN & Mileage
Vehicle Inspection Report
Other Vehicle Description
Customer Agreement to Terms & Conditions and Driver Agreement to Terms & Conditions
Form of payment
Carrier Contact Information

As an auto transport company/carrier make sure to check out or inspect the cars, before signing the BOL. The possible damages must be recorded at the time of delivery. As a car hauler or other party, the Bill of Lading will be the single evidence supporting any further discussions and claims related to these damages. Always make sure you check the vehicles accordingly, report all the types of damages so you can increase customer loyalty and your carrier rating. The BOL is an operational process that you’re going very often, and you also need to make sure you don’t lose it and that it gets to the relevant person (customers/receivers), otherwise, you risk having a little bit of hassle.

Generally speaking, the trend for the paper BOL is starting to transition to a digital BOL, because of technology, eBOL ( Electronic Bill of Lading) solutions is becoming more and more popular.

eBOL is a quick tool, that you can use your mobile device like a phone or tablet. At the minimum, you can generate digital BOL, that will produce you a professional looking printed BOL with all the details filled in. The auto transport world is changing rapidly and is going digital as well, like any other business. Imagine that in the near feature every car hauler that wants to stay in business will just go to his customers give them the mobile device, they will sign and that’s it, NO MORE PAPERWORK!!!

At the end adapting new technology and efficient processes that it brings, will make your car hauler business sustainable, scalable and growing fast. Like it or not, but we still need to transport vehicles and pay our bills, so if you are left and are not performing efficiently you are wasting time and money while allowing your competition to deliver more cars in less time. Feel free to ask any questions or share your knowledge about the BOL and eBOL by leaving a comment, CarShipIO team would be glad to help you or engage in the comments.
Until next time.
Happy car hauling, CarShipIO Team

Car Hauler Business – Quick overview of the Trucks and Trailer

Hey, guys!

CarShipIO Team wanted to share with you some general equipment information for auto transport practitioners and people who want to start their own car hauler business. Let’s start with the basic of what’s a car hauler company? A Car Carrier or Car Hauler company can be used to transport or move your car so you can save your time, money and mileage of driving it yourself. In the business of car carriers there are different types of auto transport trucks to choose from, depending on your needs, but in this article, we would speak about the 2 most common used car carrier truck types. Here we go with a quick overview of these 2 truck types for car shipping!

The first one is the open carrier truck type transport, shipping with this type of truck will save you money. The car protection in the process of transportation is not in top notch security, but from experience of different companies and drivers, the damage is very rare. The final consumer of the vehicle will save money with this type of truck because he will be sharing the cost of the vehicle with other customers that are shipping at the same time at a nearby final destination.

The second most common way to transport a vehicle, typically set of specific vehicles like luxurious, high-value and collectible is enclosed.

The thing with Enclosed type of car carrier truck is the price!
It is usually available to big budget people.
A general guideline the price can sometimes be doubled compared to open carrier truck types. Also, the cost depends on the number of cars that will be shipped and also the expenses for the insurance on that trip. The loading system of the car carrier truck is designed to load and unload the vehicles easier than the open carrier truck. The advantage here is the highest caliber of security for the cars from climate change, road impacts, or any different types of physical impacts. Every type has pros and cons, it always depends on what are your needs when you transport your cars.

Most Used Car Carrier Trailers
Tractor-trailer trucks

Tractor-trailer trucks or multi-car trailers are a type of open transport. They represent a better choice for discount auto shipping because. Why?

Bigger Quantity – they can haul more vehicles at once over more miles.
Slower Speed – They have the disadvantage that they are slower and have a hard time navigating in different residential areas.

In this specific case, when you will a have a tractor-trailer truck, meeting the driver in an open parking lot to load and unload the car from a tractor trailer, or using a terminal-to-terminal auto shipping parking will be the best solutions. Pickup style truck, dually Pickup style truck is also named hotshot car hauler or flatbed trailers and they represent the opposite type of tractor-trailer because:

Faster Speed – Deliver to the final destination faster and very easy navigation
Higher Price on Service
Small Quantity – typically from 1 car up to 3 cars, some trailers can fit 4 smaller cars

They are a preferred method for shipping SUV’s, trucks, and modified cars. Thank you for your read, hope that this general guideline will help you understand better the equipment for this kind of business. Please feel free to ask CarShipIO questions about what you need for your car hauler business.

Starting new Car Hauler business and “I Never have time” excuse

We have been facing a paradox problem that we would like to address and explain. Most of the business owners, whether they are the truck drivers themselves or are the managers of drivers, face the same issue of having “no time”. They are always busy.
This cycle never ends, at first they are looking for job, then it’s a back and forth communication with the customer, price estimates, and quotes, sorting the cars on the truck, notify customer when picked up, delivered, stuck on a road, etc etc… just never ends, and no time to expand the business nor relax.

CarShipIO Car Carrier Software has a solution.

We have created a one stop do it all software that it designed specifically for auto haulers. We help you give correct estimates, in an instant see which job is profitable, or pays more. With just a click of a button, you can update the status of your jobs, so that all of the parties can be aware where the vehicle is at.
No more phone calls to brokers, dispatchers, and customers!!!

Right here you can also create a custom invoice and BOL and either email it, fax it or print it for your customers.

There is no more need to scribble on a paper the damages/scratches to a car, the driver can take/upload pictures with his phone and either save them into the system or email to the customer or broker right away!

CarShipIO knows your problems and has easy solutions. But in order for an automated process to work it’s best, you have to make a little commitment and enter your info, that you enter anyway, but in a more accustomed way. Once you enter all of the info, such as your truck details, customer’s info, broker’s info, insurance etc.

CarShipIO car carrier software will automatically remind you about maintenance that needs to be done on a truck, it can calculate the profitability of your run based on the gas usage of your truck, knowing your customers, it can send them invoices and BOLs, and status updates with your command. With just a little commitment you can create a big helper for yourself that will save you a lot of time or create you time to expand your business.
Initially, it is very difficult to start, find this time especially during a busy season, but it is an investment – investment in your future, in the future of your own business. Having all of the documents, receipts, invoices, notes, customers, trucks in one place gets you ready for the tax season, saving you a ton of time of looking for all of the info for the past year, it gets you ready for audits, and simply with just a few clicks summarizes your business for your own knowledge. You can know profitability by a driver, a customer, a trip. You can easily eliminate extra expenses such as maintenance when it was very predictable.

Please do yourself a favor and invest your time today for the easier future!
We are always here to help, our advanced technical team can set up an individual time with you to help you get started using our software for car carriers and answer any technical questions you may have.
Sign up today. We are here to help you getting to where you really want to be.

Intro to the Car Hauler Business

Are you sick and tired of working for someone else?

If YES, then please continue reading as I want you to imagine this:

You sometimes dream of being your own boss, having your company, being in charge of your own truck & trailer. You choose how do you work with, what trips to have and what loads to pick up. Deep down you know it’s time to take this decision as you already have the experience and money to transition to this.

You’ve already decided, you just need to take action to start up already and I know what you’re thinking “But how I am going to do all of this?’’
“How to start a Car Hauling business?’’

The simple truth is hard work and commitment, I really do not advise to take the car hauler business like a joke. But guess what? We still have for some intro steps to start up in the car hauler business:

First of all, get I already assumed you have your CDL A license, but if you don’t have to go get it – Learn more here
Go Shop for your truck & trailer – check out our blog about some basics of truck & trailer types in the car hauler business – Learn more here
Come up with Legal Company Name and/or DBA, you can have both
Incorporate, LLC or S-Corp will do
Getting your DOT Certificate, MC # & IFTA
UCR Registration
Complete any other requirements.
Buy the Truck & Trailer – within 30 days of application for your operation authority and make sure you get quote insurance on equipment – these 2 tips are extremely important.
Wait for Approval by FMCSA
Look for a Load board – Check out CarShipIO guide here

And last but not least, to really become top notch car hauler, I highly recommend checking out our CarShipIO system car hauler software, driver app, and load board as we’ve consulted and helped thousands of car haulers with our technology platform.
Car hauling is still business that has expenses, you will need multiple reports to understand how things are going, you will have to send invoices, understand who owes you money and who paid and who is late and much more.

Here’s a big idea – you need to take this seriously and go all in and you will open up the opportunity to make a lot of money.

P.S You can engage and interact in the indeed forum with other car haulers.

Until next time, Happy car hauling
CarShipIO Team

Best Practices when you are delayed or truck broke down

Have you ever been delayed by weather? Did your ever had your truck break down? You are hauling ten cars and 10 customers are relying on you to be on time. Logically you need to notify everyone, and if your next trip is already planned out, those customers need to know you will be delayed as well.

The key to effective notifications is having all the customer information including email and phone numbers so you can notify them immediately. It would also be good to notify other contacts associated with each load, for example any contacts who are waiting for you to deliver the vehicles listed on the order.

Maybe you are lucky to have someone at the office who will notify everyone on your behalf, but if you don’t then it’s up to you to do that. Even if you have everyone’s numbers and email addresses, you still need to search for the contact info, and make the call, compose and send an email or text message right?

There is a better way and that is a mobile application that allows for instant notification of ETA to everyone on your trip.
With your mobile device you suddenly have that power – send out a notification to as many people as you need to on that trip. Your customers will appreciate the notification and you are more likely to keep them as a customer the next time they need to transport their vehicle because you took time to manage their expectations.

Luckily there is a tool that provides Notifications for every step in your process: Starting a Trip, Picking Up Vehicles, Delivering Vehicles, General ETA to your destination. That tool is CarShipIO online business management tools, which are designed specifically for your Auto Transport Business so you are prepared for anything that comes your way.